Contact and support


Technical support

Graphical Installer is still in an active development - we at unSigned, s. r. o. are still working hard on it and improving it to be even better!
Althought we are doing our best, you can find a bug in this product. In that case or if you have any question or problem regarding it, do not hesitate and contact us.
Use our support email below and we will contact you shortly. Usually we respond to all bug reports within one to two business days, and will try to resolve the problem as quickly as possible.

E-mail: customers[at]unsigned.sk

Technical support is available via email at no charge for all customers. Although, we keep trying to answer everyone regardless of whether you bought our product or not.
Before asking our support team, please read F.A.Q. (Frequently Asked Questions) where you can find most common questions and answers to them.

If something fails to work, please note the behavior that occurs, and then contact our support. The more details you can give concerning the problem you have encountered, the faster we will be able to solve it. We will want to know at least the following:

* The version of Graphical Installer that you are using as shown in the Readme file.
* Windows version (including service packs and other fixes installed) and regional settings
* Inno Setup version [build] (also specify plug-ins or other tools if you use them in installer).
* Please describe the problem in as much detail as possible (with a screenshot, if words fail).

Suggestions, Comments, Criticisms and Praise

If you have a suggestion on how we can improve Graphical Installer to make it more powerful or easier for you to use, we will be very happy to hear from you!
Please use email below to send us a suggestion. If you feel like cursing us for some reason, or sharing your praise, or just simply commenting on Graphical Installer, please don't hesitate to let us know.
Your feedback is important to us in order to get an idea of how to make Graphical Installer a better product for you.

E-mail: customers[at]unsigned.sk

Visit our website www.graphical-installer.com for news, support, and discussion.
We believe that our web site is typically the quick and easy way to find the information you are looking for. For additional assistance, please submit your bug reports, comments or suggestions to email mentioned above.